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Frequently Asked Question

Yes, we require all our clients to register on the website before completing orders.

There are several payment methods that our customers can choose from:

  • PayPal
  • Credit Cards (trough the NEXI platform)
  • Bank Transfer
  • Cash On Delivery (only on certain cases)

There are many shipping methods that we make available to our customers. Consult our information page to see them all.

Once the package is shipped within the Italian territory, it usually takes a day to arrive (excluding the islands where it takes 2 days), we say "usually" because we handle deliveries personally, but rely on third parties.

For deliveries we use couriers such as:

  • TNT
  • GLS
  • UPS
  • SDA
  • others

Instead for foreign shipments the delivery time varies from country to country and therefore you must contact us for a more precise answer.

For more information, see our shipping method sheet.

Our business is located in Casalvieri a small town in the province of Frosinone the correct adress is:

Via Catallo 1, 03034 Casalvieri, FR, Italy

Usually for orders inferior to 10.000 pcs we take 1 working day for production (example: order arrived on Monday morning would be shipped on Tuesday).

Warning: It always depends on the quantity of balloons ordered, the greater the quantity and the longer it will take for the realization, even the amount of work in a given period is a decisive factor, in the case of limited availability on a certain day the customer will be notified of the first available shipping date.